Accounts Receivable (AR) Recovery Services

Struggling with delayed payments and aging claims? Nexus IO provides AR recovery services for healthcare providers across the USA, including physician practices, surgery centers, and behavioral health clinics. Our AR Recovery Specialists resolve unpaid, underpaid, and denied claims through prompt follow-ups with Medicare, Medicaid, and commercial payers to ensure accurate payment posting, faster collections, and reduced AR days without disrupting patient care.

Nexus io is a trusted leader in medical billing solutions, with over 250+ satisfied clients nationwide. Your practice could be our next success story.

97%

Collection Ratio

98%

First Pass Clean Claim Rate

30%

Reduction in A/R

Overview of AR Recovery Services

Accounts receivable (AR) recovery play an important role in maintaining the financial health of healthcare providers, including physician groups, ambulatory surgery centers, and behavioral health clinics. As claims age beyond 60 to 90 days, delayed reimbursements, underpayments, and denials from Medicare, Medicaid, and commercial payers create significant strain on cash flow and increase the risk of lost revenue.

Nexus IO offers structured AR recovery solutions to resolve these challenges through comprehensive denial analysis, correction of billing and coding errors, and timely claim follow-ups. By addressing payer-specific requirements and consistently pursuing outstanding claims, we help reduce AR days, recover uncollected revenue, and improve the overall financial performance of your practice without disrupting patient care operations.

Proven Success in Numbers

98%

Coding Accuracy Rate

20 - 30%

Revenue Growth

50+

States Served

98%

Clean Claim Rate

Common Challenges in Medical Accounts Receivable (AR) Management

Managing medical accounts receivable (AR) requires constant attention to detail, payer compliance, and timely follow-up. As claims move through the revenue cycle, even small errors or process gaps can delay reimbursement and contribute to aging AR. Healthcare providers ranging from private practices to surgery centers often face multiple challenges that directly impact their ability to collect payments efficiently.

Key challenges in medical AR management include:

Our Healthcare AR Recovery Services

At Nexus IO, our healthcare accounts receivable (AR) recovery services focus on two key areas: insurance AR recovery and patient balance recovery.

We implement structured, timely follow-up on all unpaid claims identifying billing errors, correcting documentation issues, and recovering outstanding balances from both insurers and patients.

Our integrated denial management process supports reduced AR days, faster reimbursements, and improved revenue cycle performance.

Patients AR Recovery Services

We assist healthcare providers in recovering overdue balances from patients, including copayments, deductibles, and coinsurance, without compromising the patient relationship. Our patient collections process includes clear, HIPAA-compliant billing statements, professional AR follow-ups, and flexible payment arrangements. This ensures better collection outcomes while maintaining patient satisfaction and trust.

Insurance AR Recovery Services

Our insurance AR recovery solutions help providers recover outstanding payments from Medicare, Medicaid, and commercial insurers. We conduct detailed analysis of claim histories, resolve payer-specific discrepancies, manage appeals and resubmissions, and ensure all payments are accurately posted. By combining proactive follow-ups with clean claim workflows, we support faster reimbursements and a healthier, more predictable revenue cycle.

Why Choose Nexus IO for Aging AR Recovery Services?

Recovering outstanding claims especially those aged over 120 days is critical for the financial health of any medical practice. Complex payer regulations, rising denial rates, and high claim volumes continue to strain internal billing teams across hospitals, physician groups, and outpatient clinics.

Nexus IO offers specialized AR recovery services to help healthcare providers reclaim delayed reimbursements, resolve long-standing claim issues, and restore cash flow without burdening clinical operations.

Our aging AR recovery services include:

  • AR clean-up programs targeting claims older than 120 days, with detailed audit trails and resolution workflows
  • Advanced AR analytics and reporting to identify denial patterns, payment delays, and performance gaps
  • Certified billing experts who ensure payer compliance, documentation accuracy, and timely follow-up
  • Reduction of AR days through systematic resubmissions, appeals, and root-cause denial correction
  • Real-time tracking and claim status updates using advanced billing software and payer portals

Partnering with Nexus IO means fewer unresolved claims, faster reimbursements, and improved revenue stability so you can focus on delivering quality patient care.

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Our Comprehensive AR Recovery Process

Step 1: Initial AR Audit and Assessment

We begin with a detailed audit of your outstanding accounts receivable to evaluate the financial health of your revenue cycle. Our billing specialists examine claim statuses, denial trends, payment delays, and insurance coverage gaps to identify what’s obstructing timely reimbursement. This assessment helps us create a customized AR recovery plan tailored to payer requirements and claim complexities.

Key focus areas include:

  • Claim status audits to identify delayed, unsubmitted, or unprocessed claims
  • Denial analysis and billing error review to detect recurring issues and coding inaccuracies
  • Insurance coverage and contract verification based on payer-specific rules and reimbursement terms

Step 2: AR Clean-Up and Prioritization

After the assessment, we initiate targeted AR clean-up services to recover aging claims especially those pending for 60 to 120+ days. Accounts are segmented by payer type, claim age, and outstanding balance to maximize recovery outcomes. Our team performs consistent follow-ups, applies necessary corrections, and manages claim-level appeals with a payer-specific strategy.

Core services include:

  • Medicaid AR Recovery: Follow-ups aligned with state-specific Medicaid guidelines
  • Medicare AR Recovery: CMS-compliant workflows for aged Medicare claims
  • Commercial Insurance Recovery: Payer-specific appeal processes for private insurers
  • Third-Party Liability & Workers’ Comp Recovery: Resolution of claims tied to third-party payers
  • Claim status verification: Real-time tracking to minimize delays and reduce write-offs

Step 3: AR Monitoring, Reporting and Optimization

Recovery isn’t a one-time fix, it’s a continuous process. We provide performance monitoring and real-time analytics to track aging claims, denial rates, and collection timelines. Custom dashboards offer full visibility into AR trends, helping practices make informed decisions. Insights from this data allow us to fine-tune your AR processes and prevent future claim delays.

What you receive:

  • AR performance tracking with key performance indicators (KPIs) like aging buckets, recovery rates, and denial ratios
  • Custom reporting dashboards for provider-level transparency and accountability
  • Ongoing process optimization to reduce AR cycles and avoid recurring backlogs

 

Contact Nexus io today to simplify your AR recovery and optimize your revenue.

24/7 Support Across All Specialties

At Nexus io, we understand that each medical specialty faces unique billing challenges. That’s why we offer round-the-clock customer support tailored to your practice’s specific needs. Whether you’re managing complex oncology claims, dermatology coding, or cardiology reimbursements, our team is available 24/7 to provide expert guidance and fast resolutions.

Trusted By

Client Testimonials

Our achievements are a testament to our hard work team to deliver exceptional revenue boost results and gain the client’s trust in us.

Frequently Asked Questions

How do The Nexus io’s AR recovery services add value to your business?

Nexus IO’s accounts receivable (AR) recovery services help healthcare organizations recover lost revenue by resolving aging claims, denials, and underpayments with precision. Using a combination of structured claim audits, targeted follow-ups, and real-time analytics, we reduce AR days, minimize write-offs, and improve revenue cycle performance.

Healthcare providers of all sizes including diagnostic labs, multispecialty clinics, hospitals, and ambulatory surgery centers, benefit from Nexus IO’s AR recovery services. Practices dealing with high claim volumes, frequent denials, or outdated billing systems see the most impact. Our solutions are especially effective for organizations seeking end-to-end AR recovery support with seamless integration into electronic health record (EHR) systems to streamline operations and improve cash flow.

The duration of Nexus io’s AR recovery process depends on the complexity, volume, and aging of outstanding claims. Most clients begin seeing measurable results within 30 to 60 days. The process begins with a comprehensive AR audit and segmentation by payer, claim age, and denial category, followed by prioritized recovery through targeted clean-up and follow-up strategies.

Nexus IO typically submits claims within 24 to 48 hours of receiving complete and verified documentation. Our structured claims submission process reduces administrative delays and ensures clean, payer-compliant submissions, improving the likelihood of first-pass approval.

When selecting Nexus io’s AR recovery services, consider our end-to-end support, from aging AR clean-up and denial resolution to real-time reporting and analytics. Our team is well-versed in payer-specific rules and integrates seamlessly with your EHR and billing system to optimize claim workflows and enhance overall revenue cycle efficiency.

AR follow-up in Nexus io’s billing system is a structured process involving real-time tracking, claim status verification, denial resolution, and appeals management. Our AR Recovery team ensures that every unpaid or underpaid claim is reviewed, corrected, and pursued through payer portals or formal appeals when necessary, preventing revenue leakage and improving recovery rates.

HIPAA-Compliant, Secure & Reliable

Nexus io place the utmost priority on our patient privacy, we ensure that our healthcare revenue cycle management services fully comply with HIPAA regulations; to protect patient’s data with strong security measures:

  • Securing patient information both at rest and during transmission. 
  • Always use strict access control with user authentication and authorization.
  • Conduct regulatory audits to address any vulnerabilities.

Quicker Collections. Fewer Denials. Smarter AR Recovery

Nexus io is your trusted partner for accurate medical recovery services. We prioritize transparency throughout the billing process and keep you informed every step of the way. Fill out the short form, and an AR expert from our team will contact you with you instantly.

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